Our Mission
We aim To Reunite Our Clients With Their Lost Funds
Whilst upholding integrity & ethics.
How DO you benefit from
our service!
I'm Steve, the Founder of Smart Refund Services. The process by which your funds have been handed over as "uncovered" or "unclaimed" funds are usually as follows: A Company, Organisation, or any person due to death, liquidation, forgetfulness or neglect will leave money in an institution whether it be a Bank, Insurance, or Investment Company, or a variety of Government Offices etc. A letter or cheque would be sent to the rightful owner by the instutition regarding the funds at their last known address. If this letter does not reach you for whatever reason, or if you do not respond or request a refund from the institution holding your money, it is then transferred to a trust account (non-interest bearing) remains until claimed by its rightful owner. If this does not occur within a certain time frame that money get's obsorved into general government revenue.
Most people and organisations we contact are intially very surprised when told they have a sum of money owing to them, "surely we'd remember" most say!
Smart Refund Services specialise in the Refund and refunding of lost monies, returning it to its rightful owners. At Smart Refund Services we are seriously commited to putting money back into the pockets of fellow Australians and Australian businesses
As your partner in lost funds, we work hard to contact you and assist you with your claim process. We reach out to companies and individuals who we believe have monies owed to them and whom we believe we can assist in reuniting with their lost funds. In most cases, people are unaware that these funds are missing, let alone lost so it can be a wonderful surprise to find out that they have outstanding money owing to them that they didn’t even know was outstanding or unclaimed.
How Is My Money Returned?
We require at least 100 points if ID first to verify the claim for lost monies owing. We then prepare an authority to release so we can get started.
We liaise with the various holding authorities to ensure the full release of all outstanding monies. This process may require further information from you further down the track to ensure these funds are released quickly and effectively
Once we locate the lost funds and the funds are released, we normally forward the refunded monies within 6-9 weeks after recieving all the correct claims documentation.
Our Services
Unlock the potential of your finances by finding lost unclaimed funds and reuniting them to rightful owners
It is disturbing that only 2% of rightful owners claim their lost money. 98% are not aware of their entitlement. This is where Smart Refund Services undertakes the vital role of making individuals & businesses aware that they are entitled to that money & assisting them in that refund.
Smart Refund Services specialise in recovering unclaimed funds and returning to it's rightful owners. At Smart Refund Services we are commited to putting money BACK into the pocket of fellow Australians & Businesses.
Superanuation Accounts
Secure your retirement with a well-crafted process. We help you find your lost or unclaimed super
Businesses & Companies
Smart Refund Services is your partner in discovering and reclaiming unclaimed money. With a commitment to helping businesses & companies, we make the process of finding lost assets simple and efficient.
Individuals
Our mission is to help you discover if you have unclaimed money and we then follow through the process of reclaiming the lost funds.
Frequently Asked Questions
Find answers to common inquiries about our finding unclaimed fund services.
How and why did you locate me and is it all legal?
We are keen to reunite unclaimed funds with their rightful owners. Our researchers use several publicly available resources to track owners down, so yes, it is all done legitimately and ethically. We are in fact all of our way to ensure that people get their money back- often against all odds!
How can I prove my legal ownership of the unclaimed funds?
Each of the organisations that we deal with will have different documentary requirements. You will be required to provide certified copies of documents to satisfy at least two criteria: a link to the last known postal address as proof of ownership of unclaimed funds and proof of your identity. Suitable documentation of a link to a postal address include: drivers licence, rates notice, utilities bill, inancial institute statement, correspondance from an accountant or solicitor, etc. Suitable documentation of proof of identity includes: drivers licence, birth certificate, passport, or other identity card. If the unclimed funds belong to a deceased estate, a certified copy of the Grant of Probate or Letters of Administration must also be supplied.
What is a certified copy, and why is it required?
A certified document is a photocopy of an original document that has been signed as a "true and correct copy." by a Justice of the Peace or someone similar. People who can certify documents include: Justice of the Peace, Pharmacist, doctor, dentist, vetinary sergeon, bank manager, state school principal, solicitor or police officer. Certified copies are required to ensure that all documents are submitted to support a claim are authentic.
Where do the funds come from, and what does it relate to?
Some areas we commonly deal with are unpresented cheques, dormant bank accounts, superannuation and company takeovers, rent bonds, and local council bonds; the list is endless. Privacy restrictions prevent us from disclosing the full details of the funds until we can confirm that you are the rightful owner.
What happens if I employ Smart Refund Services but the funds are never recovered?
If the funds are never recovered, no fee is payable, and you will be notified of this in writing. So essentially you have NOTHING to lose.
How are fees paid?
Fees are not paid until the funds are recovered. When the refund is confirmed, we will commence the fee payment process. The funds are deposited in the owner's name into our independent trust account. Our fee is then deducted and a cheque or direct transfer to a bank account of choice of the remaining balace is forwarded to you. In all cases, a full report will be provided containing the known details of the source and nature of the funds.
